Many tools
Client work spans several tools
Email, project platforms, CRM and shared files need reliable access and clear ownership when something goes wrong.
Your clients depend on your expertise, and your team depends on reliable technology to deliver it. TechInnovate supports the devices, cloud services and security behind consulting, engineering, recruitment, advisory and other professional services businesses.
Lost access, slow devices and disconnected tools can reduce productive time and interrupt delivery. We help firms bring everyday IT support, collaboration and security together around the way their people work.
Email, project platforms, CRM and shared files need reliable access and clear ownership when something goes wrong.
Employees may work from the office, home or a client site and need approved access to current information.
Proposals, contracts, candidate records and project files need appropriate permissions and controlled external sharing.
New employees, contractors and client collaborators need access that fits their role and ends when it is no longer required.
Slow workstations, unreliable video calls and software access problems can interrupt billable work and client communication.
Additional staff, services and locations need consistent setup, licensing and planning rather than repeated workarounds.
Bring day-to-day support, security and technology management together with services scoped to your people, systems and operating needs.
Manage supported devices, networks and cloud services so that your team has a consistent foundation for client work.
Resolve everyday device, email, collaboration and access problems that interrupt productive time.
Strengthen supported identities, email, computers and cloud services with layered protection.
Manage email, Teams, SharePoint and OneDrive around the way your team shares information and delivers projects.
Review recovery arrangements for important client files, supported cloud data and business systems.
Coordinate technical investigations with CRM, project, specialist application and connectivity providers.
Your firm may combine Microsoft services with CRM, project and reporting platforms. We support the surrounding IT environment and help investigate access and connectivity issues, with specialist product work confirmed separately.
Microsoft 365
Microsoft Teams
SharePoint
Manage supported email, accounts, shared files, collaboration settings and permissions for internal and approved external work.
Dynamics 365
Zoho CRM
Help with supported account access, browsers, email connections and integration dependencies. CRM configuration, migration and automation require an agreed project scope.
monday.com
Support access, approved devices and connectivity surrounding project workflows, coordinating product-specific issues with the provider.
Assist with supported deployment, sign-in, licensing and document workflow connections used for proposals and agreements.
Investigate supported device, access and connectivity issues affecting the accounting tools used alongside client and project systems.
Power BI
Support agreed access, permissions and data connections. Dashboard development, data modelling and custom integration are scoped to your requirements.
We will review your environment and confirm what we can support directly, what remains with your software provider and how the systems should work together.
Discuss your business technology →Professional services teams handle information that may be commercially sensitive or personal. We help improve how supported accounts, devices and shared workspaces protect that information throughout a project or client relationship.
Review guest access, shared links and workspace permissions for collaboration with clients and contractors.
Use multi-factor authentication and role-appropriate permissions for supported systems.
Maintain supported computers with updates, endpoint protection and appropriate security settings.
Strengthen supported email against phishing, impersonation and account compromise.
Prepare accounts for starters and review or remove access when roles, projects or employment change.
Review protection and recovery arrangements for important files, cloud data and supported business systems. Explore cybersecurity services
Give employees a clear contact for devices, email, meetings, printing and access problems.
Help staff connect to approved business systems with suitable account and device controls.
Prepare supported equipment and role-based access, including agreed expiry or review dates for temporary access.
Review performance and vendor requirements for specialist applications before recommending equipment or changes.
Plan licensing, device replacement and cloud improvements as your firm expands its team or services.
You need an IT partner that connects technology decisions to client delivery and business priorities. We bring practical support, security and planning together, with clear responsibilities across your business applications and their providers.
Work with a local team for remote assistance and onsite support when required within the agreed service area.
Review recurring issues and maintain supported systems to reduce avoidable disruption.
Bring IT support, cybersecurity, Microsoft 365, connectivity and planning together through one provider.
Review your environment and support needs as staff, locations and business requirements change. Learn more about TechInnovate
Talk to us about the systems behind your client relationships and projects. We will help identify practical improvements to support, security and collaboration as your firm grows.
We can review the IT needs of consulting, engineering, recruitment, advisory, design and other professional services firms. Support is scoped around your team, devices, client information and business application requirements.
Yes. We can help with supported access, devices, browsers, email connections and integration dependencies around CRM and project platforms. Application administration, workflow changes, migrations and development are separately scoped where required.
Yes. We can review supported Microsoft 365 accounts, Teams, SharePoint, OneDrive and external sharing settings. We recommend an approach based on how your team collaborates internally and with clients.
We can review workstation, identity, licensing and network dependencies with your application provider. Specialist product configuration, performance requirements and certification need to be confirmed before we agree the support scope.
We can help establish role-appropriate access, approved external sharing, review dates and consistent onboarding and offboarding. The controls depend on the capabilities of each platform and your agreed requirements.
Yes. We can plan supported accounts, devices, cloud services and security for additional employees and locations. We review requirements and service scope as your business changes so that responsibilities and costs remain clear.
Tell us what you need help with and our Melbourne-based team will connect you with the right specialist.
Melbourne-based experts
No-obligation consultation
Practical advice, clearly explained
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