L8/179 Queen St, Melbourne VIC 3000
1300 131 629

Managed IT Services

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Business IT Support

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IT Support Services

Managed Desktop Service

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Managed Server Service

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Managed Security Service

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Sales enqurties 1300 131 629
Email: sales@techinnovate.com.au

Managed IT Services

Managed Service Provider

At TechInnovate, we provide IT services and unlimited end-user support based on your needs. Our goal is to provide fast, reliable, and affordable IT services.

Our team of experts will monitor your IT environment and maintain your IT infrastructure to ensure that your business operates smoothly and efficiently.

Our Melbourne based team has the required experience and resources to assist businesses with effective IT solutions.

Managed Desktop Services

Desktop Service

Through our Managed Desktop Service, we aim to provide a comprehensive support of all the IT related responsibilities including monitoring and maintenance of your desktop computer and peripheral devices so that you can concentrate on your business. Our Melbourne based team of IT professionals provide round the clock technical support, remote or on-site, depending on the problem.

Managed Server Services

We provide Managed Server Services towards taking care of the server infrastructure needs of your business including but not limited to hardware, software and management of your server. Your data will be stored in a safe and secure environment, and accessible only to you. With constant security upgrades and monitoring, you can be assured of the safety of your resources on the managed server.

Security

A lot of organizations are leaving their networks vulnerable by not implementing the right security solutions or implementing incorrect and ineffective strategies. Faced with more attacks, business reputations are on the line and in this risk filled environment, you need more comprehensive prevention, detection, and response mechanisms in place to protect your reputation and maintain business as usual operations. We provide a comprehensive evaluation of your security strategies and provide a wide range of solutions.

  • Anti-virus protection against malware, virus and ransomware attack
  • Network firewall to prevent DoS attack, incoming and outbound malicious traffic.
  • Wi-Fi Protection
  • Web filtering
  • Email filtering

The services above are inclusive, but not limited to the array of IT Security services that Tech Innovate can provide for your business. With us, the IT environment of your business is in safe hands.

Procurement

Why buy devices that you don’t need? TechInnovate can give you a full list of IT equipment that is optimized for your business.

We do not add any margins on hardware like other IT companies. You need to know the exact value of the devices. We not only help you with the purchase but also provide end-to-end installation.

At TechInnovate, we provide cost effective sourcing via our many partnerships for hardware and software requirements.

  • Computer Hardware laptops and Accessories
  • Networking equipment (switches, routers, firewall, wireless ap)
  • Servers (SMB, Enterprises graded)
  • Voice handsets (VoIP phones)
  • Software Subscriptions & Licensing
  • Cables

Data Backup / Disaster recovery

Business owners do not realize the importance of data protection and backup until they have to face the consequences of data loss. Even losing a day’s worth data such as emails and files can amount to losses in the value of thousands of dollars.

In the event of a disaster, organizations suffer massive data loss, application outages, and destroyed hardware—resulting in a crippled corporate infrastructure that is difficult, if not impossible, to repair.

Poor backup configuration, ineffective testing, and failing to establish a long-term backup regime can cost your business everything when something goes wrong, and you lose your in-use data permanently.

Managed Service Provider vs Break-Fix

Unlike Break-Fix solutions, MSPs offer businesses a comprehensive set of services such as regular monitoring, system upgrades, performance maintenance to name a few. As break-fix solutions are billed on the time taken to fix them, there can be instances of the provider delaying the process of fixing your problem.

As MSP solutions are fixed billable over a particular time-period, you can be guaranteed of your IT needs getting addressed to proactively and in a timely manner.

It is also easier for organizations to prepare their budgets when they have an idea of the amount that must be spent on IT Support.

TechInnovate provides Managed Service Provider services to your business needs. We act like your own IT team, with proactive monitoring of your IT infrastructure on a daily basis to ensure that your business runs smoothly and efficiently.

Office 365

Microsoft Office 365 can generate all kinds of fantastic productivity and efficiency across your business; helping you and your people work and share information whether they are at home, in the office or on the move. Microsoft 365 brings together Office apps with cloud services, device management and advanced security.

To help you get more out of this cloud-based solution, Tech Innovate can manage your entire setup and maintenance on your behalf, ensuring it continues to get results well into the future.

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